We are truly in a knowledge economy.
The right kind of business intelligence can separate
you from your competition, while a lack of intelligence
can spell disaster. J&B provides tools and services to
give you a superior level of business intelligence.
Archive/Inquiry
– J&B Software creates a data warehouse of archive
data, check and coupon image files for sites which
need to store several days, months, or years of information
for future recall. The data and images can be stored
on any storage medium and viewed at any time.
Improved customer service is the
prime advantage of an image archive system. The immediacy,
accessibility and clarity of images are unsurpassed.
Issues can be resolved more quickly, providing clients
with hard copy or fax of any transaction.
NetQuery
- Allows the user to access and view archived data
and images from any location, using a standard Internet
browser. A variety of standardized search criteria
enables users to locate the data and images they seek
quickly and efficiently. A system of firewalls, encryption
software, and login passwords provides totally safe
access.
Data Mining
- A key to providing not only more, but deeper information
that will help you run your business better. Organizations
have historically spent money on market research,
when they had a wealth of information in-house, if
they could only find an easy way to turn data into
information.
Data-mining tools use pattern recognition
technologies, along with statistical and mathematical
techniques, to sift through warehoused information
and unearth significant facts, hidden patterns, relationships,
trends, exceptions, anomalies, and predictive information
that otherwise might go unnoticed. These new analytical
tools can answer important business questions that,
until the advent of these tools, were too complex
and time-consuming to consider, much less resolve.
In a bank, that may mean linking
legacy databases and client-server applications to
let bank personnel quickly capture a view of a customer.
That allows bank employees to provide better service
to customers. Equally important, data mining lets
banks cross-sell other bank services, increasing the
profitability of each employee contact with each customer.
Data Quality - Create a single customer view by analyzing, cleansing, matching and consolidating data. By incorporating a data quality strategy, you are better able to understand your customers, make more effective marketing/business decisions and improve the speed and efficiency of mail operations
